Assistant General Manager at West 57th

At Hilton Grand Vacations, you can Create the Grand Experience and truly set yourself apart. Established in 1992, Hilton Grand Vacations is owned by Hilton Hotels Corporation, a preeminent hospitality company. We develop, market and operate spectacular, high-quality resorts in some of the world's most exciting destinations -- from the breathtaking vibrancy of New York City, to the excitement of Las Vegas, to the warm, pristine beaches of Florida and Hawaii.

Our culture is entrepreneurial, decisive and fast-paced. We are growing rapidly, and seeking top-talent people to grow with us. We are a diverse, professional organization built upon great people with a passion for exceptional service. Here you'll have the unique opportunity to positively enhance and impact many lives. At the same time, you can enjoy personal fulfillment, financial rewards, the stability of an 85-year-old brand name, and unlimited career advancement from a top employer.

Compensation and Benefits

The position offers a highly competitive salary plus a formulaic bonus and Long Term Incentives. Benefits include medical and dental benefit options; 401(k) plan with immediate vesting; Team Member Travel Program; life insurance; healthcare and dependent care flexible spending accounts; short term disability; educational assistance, and reward and recognition programs.

Position Responsibilities:

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Provide direct guidance and supervision to all departments, promoting outstanding customer service in accordance with HGVC standards.

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Coordinate the efforts of all departments to ensure all standards are met in the areas of productivity, profitability, cleanliness, owner/guest satisfaction.

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Conduct periodic inspection of units, building and grounds noting deficiencies of employees, contractors and physical appearance of property.

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Notify housekeeping and maintenance operations for corrective action.

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Respond appropriately to owner/guest problems.

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Ensure service is delivered in a friendly and personalized manner.

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Assist in developing and maintaining cost and labor controls to ensure operation within budget.

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Develops career path opportunities for department heads and provides immediate direction and training to obtain these goals.

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Promote safety awareness among all staff members.

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Assist Security to ensure key control.

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Serve as a liaison to the Homeowner Association Board of Directors when requested by the General Manager.

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Assist in establishing and managing Association and resort budgets.

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Serve as a liaison to Sales and Marketing departments.

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Review and evaluates all aspects of the resort’s operations and makes recommendations to the General Manager for changes as needed.

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Advise and seeks consultation from the General Manager regarding problems or areas of concern.

Job Requirements :
* High School diploma or equivalent required.
* Associates or Bachlor’s degree preferred.
* Minimum of five years direct resort operations experience, of which a minimum of two years are in a supervisory capacity required.
* Resort operations experience should entail at least two functional areas of responsibility (i.e., maintenance, housekeeping, etc.) required.

Job Title : Assistant General Manager at West 57th
Req. Code : 7035
Recruiter Ref. ID : 1012