Outbound Vacation Advisor

Hilton Hotels Corporation is recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises approximately 2,500 hotels, resorts and vacation ownership properties. Our family of brands and hotels offers guests and customers the finest accommodations, services, amenities and value for business or leisure travel.

The company offers a comprehensive collection of employee benefits that include but are not inclusive to medical, dental, vision, 401K and team member travel program.

Hilton Grand Vacations is an Affirmative Action and Equal Opportunity Employer.

POSITION PURPOSE:

The primary responsibility of this position is to sell vacation packages to qualified families over the phone with the requirement that the family attend a Vacation Ownership presentation.

ESSENTIAL JOB FUNCTIONS:

• Sells mini-vacation packages for multiple property locations following the business rules for corporate Telemarketing.
• Provide appropriate and accurate information about Hilton Grand Vacations, HGVC resorts, off-site accommodations, promotions and premiums.
• Maintain individual sales and marketing goals for performance measurement.
• Create interest and excitement about the HGVC mini-vacation package for the prospects.
• Treat all prospects in a professional, courteous and respectful manner.
• Maintain a positive and motivated attitude.

Job Requirements : QUALIFICATION STANDARDS:

• Minimum of a High School diploma or general education degree (GED) and a minimum
• Ability to work in a structured call center environment.
• Ability to maintain a calm demeanor if a prospect becomes upset.
• Excellent verbal and phone hospitality skills.
• Excellent written communication skills.
• Ability to apply basic concepts of math (such as additional fees and sales tax).
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Job Title : Outbound Vacation Advisor
Shift/Hours : Rotating
Job Code : 6183
Recruiter Ref. ID : 1024